eBay strikes collectibles on account of greater charges

Threads have been popping up on dialogue boards at this time, with sellers reporting that eBay is charging an extra $1 charge on their listings, and it seems to be associated to the most recent spherical of the class that eBay has launched.

final month, eBay introduced It was making modifications to classes in October “to create a extra seamless procuring, promoting and search expertise.” In an announcement made as a part of the Fall Vendor Replace, eBay warned:

“As of October 2021, in case you have listed an merchandise in an affected class and your itemizing is affected by the modifications, eBay will mechanically transfer your itemizing to essentially the most related class. On account of the class construction change, in case your itemizing is a If you’re moved to a unique class, it’s possible you’ll expertise a change within the charge (both a rise or lower). See the brand new class change.”

Sellers who report that they’re now being charged $1 for the optionally available Gallery Plus function say it impacts their listings for postcards – though it could have an effect on different subcategories as properly.

Sellers who see the brand new charge say eBay has modified the class construction of their listings, however they continue to be within the core collectibles class, which does not cost a greenback charge for the Gallery Plus function.

Charges are talked about on this assist web page The place eBay shows a desk of optionally available charges that Gallery Plus reveals “Free for listings within the classes of collections, artwork, pottery and glass, and antiques.”
In a thread titled, “I am being charged a greenback for an merchandise for the gallery in addition to abruptly for my merchandise. What’s up,” authentic poster explains“I promote postcards in collectibles. I am being charged for each itemizing, together with the relist. I’ve 44000 gadgets.”
In one other thread, “Cost Gallery Plus charge in a collectible class that does not have Gallery Plus charge,” the poster stated“In the present day I used to be charged a $1.00 Gallery Plus charge within the collectibles class. There isn’t a Gallery Plus charge for gadgets listed within the collectibles class. I’m ready to obtain a name from customer support. Was advised it was a 1 minute wait. Approx. 10 minutes in the past…is another person being unfairly charged for Gallery Plus?”
One other vendor who reported a Gallery Plus surcharge on this thread Beneficial sellers revise their listings instantly, however one other vendor warned that this will not be the most effective plan, writing, “Ebay has suggested us that we revise the merchandise for not less than one week.” Do not, pending their second spherical of amendments…”
ebay opened a thread on the gross sales board To remind sellers of at this time’s class modifications this morning, the place it really states, “It’s possible you’ll discover irregularities on some listings for as much as per week.”

“Regulate this web page within the coming days,” eBay stated, “we’ll share up-to-date info on affected classes and listings, and reply any questions you’ll have.” However regardless of some sellers reporting issues with Gallery Plus charges, eBay has but to reply.

Whereas charge modifications are among the many most worrying at this time, sellers are equally involved in regards to the influence the brand new class construction may have on their gross sales and publicity. one in thread titleThe “Collectibles: Photographic Photographs” sub-categories, resembling daguerreotypes, are gone,” stated one vendor, including that it had taken years to develop eBay sub-categories into collectibles. “I helped one-for-one, Attended convention name with collectibles supervisor virtually 20 years in the past. If this transformation is everlasting, it is a catastrophe!”
What makes this so irritating is that eBay made the very same error with earlier class modifications – a vendor wrote partially“I am actually dissatisfied to see the usual envelope transport label difficulty that enterprise card sellers repeated this fall with postcard classes. eBay has repeated that error in buying and selling playing cards and historical past since its Could replace.”

Replace 10/13/2021: Do you have to replace your merchandise’s specs?

WARNING – eBay supplied a solution about whether or not sellers ought to replace their merchandise specs throughout at this time weekly chat,

“Please do not change your merchandise specifics simply but. The purpose is to deliver your merchandise to a broader class and work to mechanically add related merchandise specs primarily based on the older class.

“This course of will take a while, however we anticipate it to be accomplished by the nineteenth, though a lot of the modifications can be accomplished by the 14th.”

Replace 10/13/2021: Will the eBay vendor difficulty a credit score for incorrectly charging the Gallery Plus charge?

is dependent upon? one in thread ebay created yesterday After the change started, an eBay moderator posted info *this afternoon* a few main billing error. However she was addressing questions from two sellers whose listings had been affected however remained in classes the place there is no such thing as a Gallery Plus charge:

“Now we have heard again that this was decided to be a technical difficulty affecting a small variety of listings, and it has now been mounted. We are going to credit score affected sellers as quickly as doable – Buyer Service No name is required, as it will likely be performed mechanically.”

Replace 10/13/2021:Don Hayden tackled the difficulty in a video on his Public sale Professor channel on YouTube at this time, and he is going loopy about the way it’s affecting him and eBay’s response – customer support is aware of nothing And blaming the distributors, he stated.

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